Edit parent & staff contact details instantly in T2P

Its now easier to fix incorrect or missing parent and staff contact details directly in T2P! This function ensures important messages reach the right people especially when timing matters most.
Important!
All changes are temporary and reset automatically on the next MIS sync or CSV upload.
What’s New?
A new Edit button within Contact Details for both parent and staff contacts
Any user with Contacts permission can update details
Real‑time editing of email addresses and mobile numbers
Built‑in validation ensures at least one valid contact method is always present
Fully supports Welsh language settings as well
Key Benefits
This update gives schools:
The ability to instantly correct incorrect or missing parent contact details
Confidence to respond quickly to safeguarding or time‑critical situations
Improved reliability for attendance, behaviour and emergency follow‑ups
Reduced reliance on MIS teams or support tickets for small fixes
Peace of mind that MIS remains the long‑term source of truth
How It Works
Click Here to watch a demo video or follow the steps below.
1. Select the contacts menu option in T2P
2. Select 'Students' or 'Staff'
3. Click on the contact you want to edit to open contact details
4. Once opened, click on the Edit button to update the mobile number or email address
5. Save the changes (at least one field must contain a valid contact method)